Privacy Policy

Last Updated: June 13, 2025

At Neural Bits ("we", "our", "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you access our website and use our services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Name, email address, phone number
• Login credentials (email/phone and password)
• Any data you enter while using our services

b. Automatically Collected Information

• IP address
• Device type and browser
• Usage data (e.g., pages visited, time on site)
• Location data (based on IP or device settings)

c. OTP and Communication Consent

When you sign up, you agree to receive one-time passwords (OTPs) via SMS or email for verification. Message and data rates may apply.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Authenticate your identity via OTP
• Provide and improve our services
• Respond to your inquiries and provide support
• Send service-related notifications
• Prevent fraud and ensure system security
• Comply with legal obligations

We do not sell your personal data to third parties.

3. Sharing of Information

We may share your information with:

• Service providers who support operations (e.g., hosting, analytics, SMS providers like Twilio)
• Legal authorities if required by law or to protect rights and safety
• Buyers or investors, in case of a merger, acquisition, or asset sale (with notice to you)

4. Data Security

We use industry-standard security measures to protect your data, including:

• SSL encryption
• Secure server infrastructure
• Access control for internal systems

No method of transmission or storage is 100% secure, but we do our best to protect your data.

5. Data Retention

We retain your data as long as your account is active or as needed to provide services and meet legal obligations. You can request deletion at any time.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain uses of your data
• Withdraw consent at any time (e.g., for OTP messages)

To exercise any of these rights, email us at privacy@neuralbits.ai.

7. Cookies and Tracking

We use cookies and similar tracking tools to:

• Understand how users interact with our site
• Improve performance and experience
• Enable certain features (e.g., login sessions)

You can disable cookies in your browser settings.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please read their policies separately.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services means you accept the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to:
privacy@neuralbits.ai